1. Introduction
At Vectorio Graphics, our aim is to ensure that our customers are completely satisfied with our design services. We understand that our customers’ needs are unique and we strive to meet those needs to the best of our ability. This Refund and Return Policy outlines the circumstances under which refunds are provided.

2. Scope
This policy applies to all services offered by Vectorio Graphics.

3. No Refunds on Completed Services
Due to the amount of time, effort, and resources that go into each project, we do not offer refunds on services that have been completed and/or are in progress. We provide unlimited revisions to our designs until our customers are completely satisfied, and we commit to working closely with our customers throughout the design process to ensure their needs are met.

4. Refunds on Accidental Orders
Refunds are only granted if a client accidentally orders a service and notifies us before any work has started on the project.

5. How to Initiate a Refund Request
If you believe you qualify for a refund based on the conditions above, please contact our customer service team immediately. Include details of your order and a brief explanation of your refund request.

6. Processing of Refunds
Upon receiving your refund request, our team will review it. If your request is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow for a period of up to 7 business days for the refund to process.

7. Contact Us
If you have any questions or concerns about this policy, we invite you to contact us. Our customer service team is always ready to assist you.

8. Policy Changes
This policy may be updated from time to time. We recommend checking our website regularly for any changes. Any updates to this policy will be effective immediately upon posting on our website.